Hi, I am Alex Chen,

I believe in design driven by theory, research and understanding of people.

I am proficient in design, qualitative research, and prototyping.

I graduated from the Master of HCI + Design program at the University of Washington and have a background in agencies, public sectors, start-ups, and academia.

UX Design Projects

Collaborated with Taipei City government to redesign their portal for the public daycare application system

Carried out the 0-to-1 design process of the first integrated dental appointment system in Taiwan

Taishin Bank Credit Card Reward System

Designed the information architecture and user flow of the credit card reward system of Taishin Bank, one of the top 3 banks in Taiwan

Crumbz: Language Learning for Couples

Led the UX research and ideation of Crumbz, an LLM-powered language learning service designed for multilingual couples

Academic Projects

ProcrastinoGo: Behavior Intervention Game

Leveraged extensive primary and secondary research to support the design of a GWAP(Game-with-a-purpose)

Built a real-time map to address accessibility needs on campus leveraging crowdsourcing techniques